Refund policy
Return & Refund Policy
At RoyalPopStrap, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return under the conditions below.
Returns
- Returns are accepted within 5 days of receiving your order.
- Items must be returned in their original condition, unused, and with all original packaging included.
- Customers are responsible for the cost of return shipping.
Refunds
- Once we receive and inspect your returned item, we will notify you about the approval of your refund.
- Approved refunds will be processed back to the original payment method within a few business days.
- No restocking fees will be charged.
Exchanges
- We currently do not offer direct exchanges. If you would like a different item, please place a new order after your return has been approved.
Final Sale Items
- We do not have final sale items. All products are eligible for return within the return window stated above.
Contact
If you have any questions regarding your return or refund, please contact us at:
support@royalpopstrap.es